Returns & Exchanges

At East Healing, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for most items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5 to 7 business days.